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Shipping, Returns & Exchanges

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

How long does shipping and processing take?

We are determined to get you your Oya leggings as soon as possible! Please allow 2-3 business days to process your orders. We offer free U.S. shipping on orders over $60.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

How do I return an order?

You can submit a returns claim here.

We offer free returns within 30 days for unworn, unwashed, unused products in original condition with original tags. Once the item is received, we will process your refund in 2-3 business days. The refund should appear on your financial statement within 7-10 business days.

Please reach out to us with additional questions.

How do I exchange an order?

You can submit an exchange claim here.

We offer free exchanges within 30 days for unworn, unwashed, unused products in original condition with original tags. We also offer free exchanges if your item has a defect.

Please reach out to us with additional questions.


How do I know Oya products work?

Our leggings are the first OB/GYN-tested, athlete-approved legging. We have interviewed and tested with over 20 medical doctors and over 200 women to create a revolutionary legging.

Oya leggings have ventilation panels, moisture absorption properties, and antimicrobial properties, among other attributes. All of our products are made with our consumers in mind and perfected by customer feedback.

Feel free to try the product out and return it for free if it does not suit your needs!

What makes Oya special?

We are for women, by women with the first OB/GYN-tested, athlete-approved legging. We went through many iterations with OB/GYN's and real women to engineer products that women will love.

The Science and Product Care

How do Oya products support feminine health?

Studies show that tight, clothing made of spandex blends create wet, anaerobic environments that grow bad bacteria. This bad bacteria throws off your microbiome and leads to issues like yeast infections, rashes, etc.

We're fighting these issues by engineering leggings and tops that keep you dry and well ventilated and that kill bacteria.

How do I wash and care for my Oya apparel?
  1. Hand wash or wash on delicate cycle in cold water with little soap.
  2. Turn inside out and wash alone or with other synthetic fabrics.
  3. Wash separate from cotton items as fluff attaches to legging fabric.
  4. Avoid fabric softener to protect wicking capabilities.
  5. Hang dry or tumble dry if you have little time on the delicate cycle.
How long does Oya's antimicrobial properties last?

Our antimicrobial technology offers unmatched, intelligent freshness - effectively controlling bacteria that can cause unpleasant odors. Our antimicrobial technology lasts for over 50 washes.

Should I wear underwear with my leggings?

You don't need to! Our leggings have been designed so that you do not need to wear underwear or panty liners.

When and where can I wear my Oya apparel?

We recommend wearing your Oya apparel during athletic activities such as yoga, cycling, pilates, running, and lifting, or even just lounging around in your day-to-day life.

The Insert & The SIS • TEM

Why is Oya obsessed with the insert?


When you look at the insert, you may not think that this is very complicated but designing this insert is hard. We at Oya, unlike competitors are dealing with ergo dynamics, ventilation, absorbency, and natural materials, and stretch fabrics all at once.

Now if you're not a designer that might sound like jargon so let's break it down. First, ergo dynamics. This insert is designed in a way to be able to bend to follow the curve of your legs, so it doesn't feel unnatural when you're walking or working out. BUT it needs to have enough structure this way so that way it doesn't fold up in the pocket while you're working out. With that, the sides of the insert need to be finished cleanly and cut with a laser, so it does not rub against you or the legging.

Fourth, the insert needs to be thin enough to not inhibit crotch ventilation and thick enough to absorb at least one pantyliner worth of moisture. Lastly, it needs to be made from BPA, PFA, and PFOA free fabrics which makes it really hard to create and produce this bad boy or girl if you will.

Is the insert safe?


We worked with ethical baby diaper fabric producers and factories to create something safe enough for your baby and your vagina. It’s made with BPA, PFA, and PFOA free fabrics which make it expensive and healthy.

Does the insert come with the legging?


Oya leggings do not come with inserts. Instead, they come with insert pockets which you can see on our waste sculpting 7 eighth legging in red ochre. Even without the insert, the legging is miles ahead of the competition in terms of breathability and bacteria reduction. However, the insert adds to a moisture absorption capability.

When you purchase a legging, you have the option to add two inserts to your legging for $7. You could also buy a four pack of inserts at any time for $10.

Who is the insert for?


The insert is for any and every female who wants discreet moisture absorbent protection. Whether that's because you sometimes leak a little bit when you sneeze, or you're worried that your period might start that day, you sweat a lot in your crotch and you're looking for a help there, etc. We are female designers. Whatever your reason for needing moisture absorbency support we're not here to judge you. We're here to create something new and innovative to help you feel = comfortable and confident.

How do you take the insert in and out?


It's pretty simple. You put the insert into the insert pocket when you want to leave your house with discreet protection and discreet moisture absorption capabilities. If you at any point feel moist and you want to change, you go to the bathroom and squat while you're wearing the leggings and take the insert out. Then you put that moist insert into this reusable bag that your inserts came in. This bag is
important because it's lined, meaning that if you put a wet insert in it the moisture isn't going to go all over the place.

How does it feel to wear an insert?


We hear varying answers depending on how much someone needs the insert’s absorption capabilities. But we mostly hear that it’s like a pantyliner. So, if you’re new to Oya and you never wear a pantyliner, at first you can feel hyper aware of it, but your awareness of it will fade over time.

How much does the insert absorb?


One pantyliner worth of liquid. It was important for us to meet this benchmark because we understand the plights of the millions of women who wear pantyliners every day for protection and we wanted to offer them something sustainable that also help their vaginal micro-biome as opposed to sitting for hours a day in plastic which will trap moisture and

When do I replace the insert?

You should replace your insert with a new one every 10 washes.

Get In Touch

Have questions about your order or a general inquiry?